Since 2009,
The Gadgetman Groove has provided amazing benefits
for thousands of people the world over.
Based on science, and science being predictable,
it simply works every time.
But sometimes there are issues beyond our control.
For example, some vehicle computers are simply programmed
to not allow gains.
When these things occur, we do everything in our power to make it right.
When we can’t, we got your back.
Our GMG Refund Policy
There are many cases and conditions that can occur.
So here are the conditions for a refund.
In case you change your mind BEFORE we have begun the modification process:
A. When WE provide the Throttle Body (TB), there are 2 possibilities:
1. if we haven’t ordered the replacement Throttle Body for your vehicle: 100% refund;
2. if we already have ordered the replacement Throttle Body for your vehicle: Complete refund minus (-) $100.00 handling fees;
B. When YOU have sent us your Throttle Body, there is 1 possibility:
– We have received but we have not begun the modification: 100% refund MINUS the cost for shipping it back to you. (Typically $16.50 in the US, more if outside the US)
In case you change your mind AFTER we have begun the modification process on the replacement Throttle Body
for your vehicle: NO REFUND.
When modification is done, if requested, pictures of the modified TB can be provided for proof of work.
Now, if not already refunded, once the modification is done, we will ship the modified TB to you.
But even BEFORE ordering, please read the following:
GMG Instructions and recommendations
Follow The Instructions
When you receive the throttle body, it comes with an instruction sheet. Or you can get it sent to you by email. The Gadgetman Groove is a Process as well as a modified throttle body. The Customer is responsible to read and understand the instructions.
Call or email us at the email mentioned here below, if you need help!
You must have followed all the instructions.
If you have, and the results are either less than we promised OR you expected, contact us immediately and we will help you solve any issues you may have. Troubleshooting and recommended service actions are included at no additional charge.
We CAN NOT control the condition, age, maintenance history, repairs, vehicle computer factory baseline programming, type of vehicle usage, driving conditions and style, or anything else about a vehicle or engine the Gadgetman Groove mod is applied to. These are solely up to the Customer/end user. This is an Experimental Modification Process. Every vehicle is an individual case. We know from experience that the Gadgetman Groove mod, always gives a combination of increased Power and better Throttle Response, reduced tailpipe Emissions, and Improved Fuel Economy Potential. But we Cannot predict percentages or ratios of the Improvements in advance. Some vehicles have required 6 to 8 tanks of gas to fully realize economy gains.
When we say this is a Process, it means that you as the customer/end user must follow through on the Instructions and recommendations we provide to you. We have had people ask for a Refund many months or even over a year after receiving their Groovy TB! Two, even after having sold the vehicle!! We feel it’s fair for you, the Customer, to have “Skin in the Game”. Incentive to Strive for Results. We will gladly give tips to help get results, and we constantly look for more ways to improve the Results.
You agree to split the “risk” of success with us. We agree, to provide a Professionally Modified Throttle Body (TB), to update our Instructions and advice for troubleshooting, and give you every useful tip to boost gains and improve Results we can.
Your success equals our success, and we know it.
That’s all there is to it!
Michael LaGasse
Operation director
Email : support@Gadgetmangroove.com
Telephone : (970) 596-0697